How to Make a Claim
Prompt claims reporting is critical to the process of bringing claims to a successful resolution
Members aware of any actual or potential claim must report it immediately to their insurer. Please refrain from making any written or oral statements to the claimant unless the insurer advises you to do so. Please do not offer to compensate a client, as such action could interfere legally with the management of a claim.
Lodge a claim: APodA Member Insurance Program
In the event of a claim, log in to the BMS Portal and complete the relevant form on the claims page. The BMS team will contact you for further information and, if required, arrange a claim specialist to manage your claim.
For all claims enquiries, please email podiatry@bmsgroup.com
Not a member of the APodA Member Insurance program?
If you’re not part of the APodA Member Insurance Program, contact your current insurer (or broker) as soon as you become aware of an incident, complaint, or circumstance that could lead to a claim. Ask them to confirm the correct claims notification process, and keep records of any correspondence, dates, and key details provided.
You must be a current Australian Podiatry Association (APodA) member to be eligible to register for the APodA Member Insurance program. If your membership ceases you will not be offered renewal when your policy expires. In offering this insurance to our members APodA is a distributor of BMS Risk Solutions Pty Ltd (BMS) AFSL 461594, ABN 45161187980. The insurance is arranged by BMS under binder with Certain Underwriters at Lloyds (the insurer). When acting under a binder BMS acts as agent for the insurer and not as your agent. This is general advice only and BMS has not considered whether it was suitable for your personal circumstances, current objectives, needs or financial situation. Please read the Policy Wording and the BMS Terms of Engagement which contains the Financial Services Guide before making a decision about purchasing this policy. APodA receives an annual payment from BMS which is used for professional development activities to support our members.